Sai Crackers Online 

This Shipping Policy explains how orders placed on Sai Crackers Online are processed, packed, and delivered. As firecrackers are classified as hazardous/explosive goods, shipping is subject to special handling procedures and regulatory restrictions.

1. Serviceable Areas

1.1 We currently ship to select cities/states/pin codes only, in compliance with regional laws governing the transport and sale of firecrackers.

1.2 Serviceability can be checked at checkout by entering your pin code. If your area is not listed as serviceable, we are unable to process delivery to that location.

1.3 Certain states/regions with restrictions or bans on firecracker sales/transport will not be serviceable, regardless of pin code entry.

2. Order Processing Time

2.1 Orders are typically processed within [1–3] business days of payment confirmation, subject to product availability and verification checks.

2.2 During peak festival season (e.g., Diwali), processing times may be extended due to high order volumes. We appreciate your patience during this period.

2.3 Orders are not processed on public holidays or during regulatory blackout periods, if any.

3. Shipping Method & Transit Time

3.1 Due to the hazardous nature of the product, firecrackers are shipped only through authorized transport partners/licensed logistics providers who comply with explosives transport regulations.

3.2 Estimated delivery timelines:

• Local/regional deliveries: [3–5] business days
• Other serviceable locations: [5–10] business days

3.3 Delivery timelines are estimates and may vary due to:

• Distance and location accessibility
• Weather conditions
• Regulatory/security checks during transport
• High-demand festival season delays
• Courier operational constraints

4. Shipping Charges

4.1 Shipping charges (if any) will be calculated at checkout based on order weight, value, and delivery location.

4.2 We may offer free shipping on orders above a specified value, as indicated on our website/promotions.

4.3 Additional handling charges may apply for hazardous goods transport, as applicable by courier partners.

5. Packaging

5.1 All products are securely packed in compliance with safety standards for transporting combustible goods, to minimize risk of damage or leakage during transit.

5.2 Please inspect your package upon delivery. If the package appears tampered, damaged, or opened, please record an unboxing video and report it to our support team immediately (see our Refund & Cancellation Policy for the claims process).

6. Order Tracking

6.1 Once your order is dispatched, you will receive a confirmation via SMS/email/WhatsApp with tracking details (where available).

6.2 You can track your shipment status using the tracking ID provided or by contacting our support team directly.

7. Delivery Attempts & Failed Deliveries

7.1 Our courier partners will make [2–3] delivery attempts to the address provided. Please ensure someone is available to receive the package.

7.2 If delivery fails due to an incorrect address, unavailability of the recipient, or refusal without valid reason, the order may be returned to us, and additional charges may apply for reshipment.

7.3 It is the customer’s responsibility to provide an accurate and complete delivery address, along with a reachable contact number.

8. Age Verification at Delivery

8.1 As firecrackers are age-restricted products, our delivery partner may require the recipient to confirm they are 18 years of age or older at the time of delivery.

8.2 We reserve the right to refuse delivery if age eligibility cannot be reasonably confirmed.

9. Delays & Force Majeure

We are not liable for delivery delays caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government regulations, courier network disruptions, or other force majeure events.

10. Contact Us

For any shipping-related questions or concerns, please contact:

Sai Crackers Online [1 Sai crackers, 7, Palamedu Rd, Katchaikatti, Vadipatti, Tamil Nadu 625218] [+91 99523 60182] [info@saicrackersonline.in] [ Working Hours : (9AM–9PM)]

This Shipping Policy is subject to change without prior notice based on regulatory requirements and operational needs.